I live in a district of Shenzhen, you know, the most technologically advanced city in China. This is 2015, right? Well, it rained big time last week. Internet goes offline. Call China Telecom, get the usual, "Refresh your monitor. Restart your computer. Disable/re-enable your network adapter, pray..."
Yesterday afternoon, same deal. No Internet all afternoon and evening. Contacted the "customer service" rep again this morning and same routine as above. It just so happens that the wife was going out this morning and a CT tech was outside doing a jump-rope routine with the wires. She said we had no Internet. He said it was because of the rain, the wires were wet and he was replacing the split/cracked wires. Internet again half an hour later.
Rained again this afternoon. Modem turned into a disco ball of flashing and colours. No Internet. Connect for 15 seconds to lure me back to the computer, cuts off and does the flash dance again. Nope back on, no, dropped, on/off, repeat ad infinitum.
Even while authoring this rant, the connection dropped yet again (and it stopped raining over an hour ago).
Do you also suffer from such profanity-inducing "service" that you pay for?
I don't pay for my Internet. I'm connected through the Campus modem with some kind of bytes usage meter, which disconnects me as soon as I go off the limit (some every 10 days). Then, no Internet for few hours till the connection link pops-up, and after I do 'user name'&'password', I'm online again. I hate that breaks.
I'm sure, you didn't really believe water excuse as cause for disconnection. Maybe you should look into diff. Internet provider, but you probably paid this one for a year.
There's an article about your city on the home page. Not about broadband, something in that line...
The Chinese telecom companies are notoriously bad at everything. I actually believe the rain excuse, some internet providers, especially Great Wall, are notorious for unreliable internet service during rain.
What sucks is that there hardly is any competition, it seems to either be the awful China Unicom OR the somehow even worse China Telecom. Being huge SOE with the market neatly craved up between them they have absolutely no incentive to improve their service or their horrible, horrible products.
China and "technologically advanced" in the same sentence haha, a good one mate.
I went to Japan for Spring Festival, visiting my friends there, I couldn't believe how light-speed fast and stable the internet is over there.
I think I spent too much time in China, this country is lagging behind still using broadband when every other "ok developed" countries are already covered with optic fiber.
I can put up with all the crap I see everyday here, but as the internet becomes more censored and VPNs are being blocked this is the very reason that could make me leave China for good.